Executive Director Idriz Limaj talks with Jennifer Davis, HSL Director of Marketing Communications, about what this means for the future of HSL Home Care.
Why did Jewish Family and Children’s Service (JF&CS) transfer its VNA and home care programs to Hebrew SeniorLife?
With the backdrop of change in all areas of health care, including the realignment of providers to promote better management of the continuum of patient care, JF&CS decided to proactively pursue the transfer of VNA and home care programs to another like-minded organization. JF&CS leadership identified HSL as an organization that shares their values and could be counted on to continue their commitment to their patients, employees and community. Given the depth and breadth of our clinical services and strong reputation in the Jewish and Russian communities, they felt confident that the transfer serves both organizations and the community well.
Why was HSL interested in taking on new services at this time?
Because we share a similar mission and goals, we felt comfortable partnering with JF&CS to ensure that the services they had been providing to seniors in their service area would continue. At the same time, this opportunity allowed us to expand our coverage area to include more neighborhoods in the Greater Boston area, enhance our presence in Brookline, and add Russian-speaking staff. This move is in line with HSL’s emphasis on developing services that deliver health care to seniors where they live – providing the best care in the best place. Also, the addition of the Aging Services Access Points (ASAP) contract is compatible with HSL’s mission, which states that “we accept special responsibility for the frailest and neediest members of our community who are most dependent on our care.”
What does this transfer mean for HSL Home Care services?
This move represents an expansion of HSL’s medical and private home care services both programmatically and geographically.
- Transfer of services expands the HSL service area to include Dorchester, Roxbury, Belmont, Arlington, Wellesley and a larger percentage of Brookline.
- Additional services include ASAP (Aging Services Access Points) non-clinical personal care and expanded diabetes care. The ASAP contract is very much in keeping with HSL’s mission to meet the needs of all seniors, regardless of income.
- Additional reimbursement contracts increases accessibility to HSL Home Care services for more seniors in the Greater Boston area.
- Russian speaking care providers are now on the HSL Home Care staff.
What does this transfer mean for patients and their families?
Continuity of care should feel seamless as the result of close ties between JF&CS and HSL, as well as our shared commitment to provide high quality care so those we serve can maintain independence in their own homes. We worked hard to ensure that all existing patients would continue to see the same care givers. Almost all of JF&CS’s VNA and home care services staff have joined HSL. Home care also represents an access point to HSL’s continuum offering better coordination of care should patients need additional services.
What are the benefits of the transfer of services to HSL’s referral sources?
Health care professionals who refer patients to home care will continue getting the services they are used to getting from JF&CS, but with addition of new programs, and access to more rehabilitation care offered by HSL. Our comprehensive continuum of services offers the opportunity for enhanced care coordination and better transition management for patients from one environment or service to another. In addition, the transfer of JF&CS’s home care services to HSL has expanded our coverage area, as well as insurance contracts so we can now serve more of our referral sources’ clients in more towns.
What do you see as the future for HSL Home Care services?
I look forward to adding more services to HSL Home Care including:
- More specialized programming and refinement of existing programs such as our orthopedic and diabetes programs to better meet the needs of future patients
- Introduction of community-based palliative care
- Improved care coordination
- Expanded coverage area
- Partnerships with other organizations, ACOs, hospitals, and other home care groups
- Partnerships with ASAPs to help patients stay at home